The use of email is intended solely for the exchange of information regarding HSBC Continental Europe’s products and services. Consequently, no action will be taken in response to any requests for transactions or information regarding the client’s accounts; such requests must be submitted via a method authorised by HSBC Continental Europe. Pursuant to Law No. 78-17 of 6 January 1978 on data processing, files and civil liberties, please note that answers to questions marked with an asterisk are mandatory in order for HSBC Continental Europe to respond to the enquiry made in this email. Personal data collected via this form may be subject to automated processing. You may exercise your right of access and rectification by contacting: HSBC Continental Europe, Head Office of Networks – “Quality/Customer Relations” Department, 38 avenue Kléber, 75116 Paris.